Website Terms & Conditions

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site, purchase our products, enroll in a subscription, or participate in an SMS program. By using the Services, you represent and warrant that you meet these requirements.

If you create an account, you are responsible for providing accurate and current information, maintaining the confidentiality of your login credentials, and all activity conducted through your account. Please notify us promptly if you believe your account or payment information has been accessed or used without authorization.

We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

We make reasonable efforts to present product descriptions, ingredient information, images, pricing, availability, and other details accurately. Product packaging, labeling, color, or presentation may vary from images shown on the Site. The current product label and packaging delivered with your order control in the event of a discrepancy.

Please review the product label, Supplement Facts, ingredient list, directions, and warnings before use. Do not use a product if its tamper-evident seal is missing, broken, or appears altered.

We may update product descriptions, packaging, or non-material product details from time to time. Any material change to a product formulation will be reflected in the current label and product information made available at the time of purchase.

Statements regarding our dietary supplements have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

The Site and its content, including its text, graphics, photographs, videos, illustrations, product descriptions, educational materials, research summaries, page design, selection and arrangement of content, logos, trademarks, trade dress, and other materials (collectively, “Site Content”), are owned by or licensed to Lymphatic Health Co. and are protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site Content for your own lawful, non-commercial use. No ownership rights are transferred to you.

Except as expressly authorized by us in writing, you may not copy, reproduce, modify, publish, distribute, display, transmit, sell, license, create derivative works from, or commercially exploit any Site Content. Authorized practitioners, affiliates, and partners may use approved materials only as permitted under their separate written agreement or program guidelines.

“Lymphatic Health Co.,” “Lympha,” and associated names, logos, designs, and slogans are trademarks or trade dress of Lymphatic Health Co. You may not use them without our prior written permission.

Except for ordinary indexing by publicly available search engines in accordance with our technical instructions, you may not use bots, crawlers, scrapers, data-mining tools, automated agents, or similar technologies to access, extract, copy, monitor, reproduce, or collect Site Content without our prior written permission.

You may not use Site Content, whether obtained manually or through automated means, to train, fine-tune, evaluate, develop, operate, or improve a machine-learning model, artificial intelligence system, generative model, or similar technology without our prior written permission.

If you submit a review, testimonial, photograph, comment, suggestion, question, or other content to us or through the Site (“User Content”), you represent and warrant that the User Content is truthful, based on your genuine experience where applicable, does not violate any law or third-party right, and does not contain confidential information you are not authorized to disclose.

If you received free product, compensation, a discount, an affiliate benefit, or any other material benefit connected to your User Content, you must disclose that relationship clearly and accurately. You may not submit false reviews, disease-treatment claims, misleading health claims, or content that impersonates another person.

By submitting User Content, you grant Lymphatic Health Co. a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display that User Content in connection with our business, marketing, and Services, subject to our Privacy Policy and applicable law. You retain ownership of your User Content.

We may review, edit, decline to publish, or remove User Content that violates these Terms or our content standards, but we are not obligated to monitor all User Content.

You agree not to use the Site or Services to:

• Violate any applicable law, regulation, court order, or third-party right
• Make false, misleading, or unauthorized claims about our products
• Misrepresent your identity, qualifications, or relationship with Lymphatic Health Co.
• Resell or distribute our products without written authorization
• Interfere with the security, availability, integrity, or operation of the Site
• Introduce malware, malicious code, or any technology intended to disrupt the Services
• Attempt to gain unauthorized access to accounts, systems, data, or payment information
• Use the Site to transmit unlawful, abusive, defamatory, deceptive, or infringing content
• Remove or alter copyright, trademark, disclaimer, or proprietary notices
• Use Site Content for unauthorized commercial, competitive, or automated purposes

We may restrict, suspend, or terminate access to the Services and pursue available remedies if we reasonably believe these Terms have been violated.

Your submission of an order is an offer to purchase the products shown in your order. An automated order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance. We accept an order when we process it for shipment or otherwise confirm acceptance.

We reserve the right to limit quantities or decline, hold, or cancel an order for legitimate reasons, including suspected fraud, unauthorized resale, payment issues, inventory limitations, shipping restrictions, pricing or description errors, or a violation of these Terms. If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

You are responsible for ensuring that your billing, shipping, and contact information is complete and accurate. We cannot guarantee that an address or order can be changed after processing begins.

Prices are displayed in U.S. dollars unless otherwise stated. Prices, product availability, promotional offers, and shipping terms may change prospectively without notice. The price charged will be the price presented and accepted at checkout, subject to correction of obvious errors.

Promotional codes and offers are subject to their stated terms, may not be combined unless expressly permitted, have no cash value, and may be modified or withdrawn as permitted by law. We may refuse or reverse a promotion that was obtained or used fraudulently or in violation of its terms.

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and authorize us and our payment providers to charge all amounts shown at checkout, including applicable taxes and shipping charges.

You are responsible for sales, use, excise, customs, import, or similar taxes and charges associated with your order, except taxes imposed on our income. Applicable taxes will be calculated and displayed where required.

When you enroll in a subscription, you authorize us to charge the payment method you provide at the price and delivery interval disclosed at checkout, plus applicable taxes and charges, until you cancel. Your subscription will continue and renew automatically unless canceled in accordance with the terms presented at enrollment and our Subscription Terms & Conditions .

You may manage, pause, skip, or cancel an eligible subscription through the online subscription portal or by contacting us at hello@lymphatichealthco.com . Cancellation will apply to future orders that have not already been processed. Once a renewal order has been processed, it may ship and be charged as scheduled, subject to the 30-Day Money-Back Guarantee and any rights available under applicable law.

We will provide confirmations, renewal information, material-change notices, and cancellation options as required by applicable law. We will not require you to remain subscribed for a minimum number of shipments unless a clearly disclosed offer expressly states otherwise.

Standard U.S. shipping is currently free on eligible orders, as shown at checkout. Orders typically leave our fulfillment facility within 1 to 2 business days and typically arrive within 3 to 5 business days after shipment, depending on destination, carrier performance, weather, holidays, and other factors. All delivery dates are estimates and are not guaranteed.

You are responsible for providing a complete and deliverable address. If an order is returned because the address was incorrect, incomplete, refused, or otherwise undeliverable for reasons outside our control, we may deduct actual shipping or carrier charges from any refund, except where prohibited by law.

Risk of loss passes to you when the carrier records delivery to the shipping address provided at checkout. If tracking shows delivery but you cannot locate the package, please check with household members, neighbors, building staff, and the carrier before contacting us.

International shipping, if offered, may be subject to import restrictions, duties, taxes, brokerage fees, and customs delays. Unless otherwise stated at checkout, the recipient is responsible for those charges and for complying with local import requirements.

If your order arrives damaged, leaking, defective, or materially different from what you ordered, contact us within 7 calendar days after delivery at hello@lymphatichealthco.com . Include your order number and, when reasonably requested, photographs of the product, packaging, shipping label, and damage. We will review the issue and, when appropriate, provide a replacement or refund at no additional cost.

If a package appears lost in transit or has not arrived within a reasonable period after the estimated delivery date, contact us promptly so we can investigate with the carrier. Claims involving carrier loss, theft after confirmed delivery, or an incorrect address will be evaluated individually and handled in accordance with applicable law and carrier procedures.

Site Content is provided for general educational and informational purposes only. It is not medical advice, diagnosis, treatment, or a substitute for advice from a physician or other qualified healthcare professional.

Consult a qualified healthcare professional before beginning any dietary supplement, particularly if you are pregnant or nursing, taking medication, preparing for surgery, have a medical condition, have known allergies or sensitivities, or are under ongoing medical care. Follow the product label and do not exceed the suggested use.

Individual experiences and results vary. Reviews, testimonials, practitioner commentary, and educational materials describe individual experiences or general research context and do not guarantee that you will experience the same outcome.

Stop using a product and seek appropriate medical advice if you experience an adverse reaction. Do not use the Site for a medical emergency. Call 911 or your local emergency service if you believe you are experiencing a medical emergency.

The Services may rely on or link to third-party platforms, payment processors, subscription providers, analytics services, social networks, shipping carriers, practitioner platforms, or other websites and services. Third parties operate under their own terms and privacy practices.

We do not control and are not responsible for the availability, content, security, accuracy, products, policies, or practices of third-party services. A link or integration does not necessarily imply our endorsement. Your use of a third-party service is at your own discretion and may be subject to additional terms.

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

By using the Services, you consent to receive transactional communications electronically, including order confirmations, shipping notices, account messages, subscription notices, policy updates, and other records related to your transactions. You are responsible for maintaining a current email address and the ability to access electronic communications.

Marketing emails are optional and may be discontinued at any time through the unsubscribe link in the message. Transactional communications may still be sent when necessary to administer your orders, account, or subscription.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Lymphatic Health Co. and its members, officers, employees, contractors, affiliates, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising out of or related to: (a) your unlawful or unauthorized use of the Site or Services; (b) your violation of these Terms; (c) your User Content; or (d) your infringement or violation of another person’s rights.

We reserve the right to control the defense and settlement of any matter subject to indemnification, and you agree to cooperate reasonably with that defense. You may not settle a claim in a manner that imposes liability or an admission on us without our written consent.

If you affirmatively opt in to receive text messages, you consent to receive recurring automated transactional and, where separately authorized, promotional messages from or on behalf of Lymphatic Health Co. at the mobile number you provide. Consent to promotional messages is not a condition of purchase.

• Message frequency varies
• Message and data rates may apply
• Text STOP to opt out
• Text HELP for help
• Carriers are not liable for delayed or undelivered messages

You represent that you are the subscriber or customary user of the mobile number provided and will notify us if that number changes. Opting out of promotional messages does not prevent us from sending non-marketing messages necessary to complete or service a transaction where permitted by law.

Personal information collected through SMS is handled in accordance with our Privacy Policy.

We will not be liable for delay or failure to perform caused by events beyond our reasonable control, including severe weather, natural disaster, epidemic, labor disruption, carrier interruption, supply shortage, utility or communications failure, cyberattack, governmental action, civil unrest, or similar events. This provision does not limit any non-waivable consumer rights.

We may update these Terms from time to time. The “Last Updated” date above identifies the current version. Unless otherwise stated, changes apply prospectively when posted. If a change is material, we will provide additional notice when required by law.

Your continued use of the Site or Services after updated Terms become effective constitutes acceptance of the updated Terms. Changes to Section 20 will not apply to a dispute for which we received a complete Notice of Dispute before the updated provision became effective.

Governing law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 20. Nothing in these Terms deprives you of mandatory consumer protections that apply under the law of your place of residence.

Severability

Except as specifically stated in Section 20, if any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

No waiver

A failure or delay in enforcing any provision is not a waiver of that provision or any other right.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law, provided that your rights are not materially reduced contrary to applicable law.

Entire agreement

These Terms, together with the Privacy Policy, Subscription Terms & Conditions, and any additional terms presented and accepted in connection with a specific Service, constitute the entire agreement between you and Lymphatic Health Co. regarding the subject matter they cover and supersede prior or contemporaneous agreements on that subject matter.

Headings and survival

Headings are provided for convenience only and do not affect interpretation. Provisions that by their nature should survive termination, including provisions concerning intellectual property, User Content, disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions, will survive.